Privacy Policy

We collect information you provide directly — such as your name, email, organization, and vehicle details — as well as documents you choose to upload (for example, coverage contracts and service records). We also collect limited technical data such as device and usage information to operate and improve the service.

We use information to provide the platform, surface reminders and ownership insights, maintain records you ask us to keep, and communicate with you. Where we describe coverage or protection plans, we present information based on the documents and data available to us; we do not modify the terms of any third-party plan.

Documents you upload are processed to organize your records and generate readiness signals. Any coverage summary is derived from the underlying documents and is provided for convenience. The governing terms are always those in your actual plan or contract, subject to the issuing provider’s approval and conditions.

When you access Throughline through a partner (such as a dealership or coverage provider), relevant information may be shared with that partner to support your account. We do not sell personal information. We use service providers under appropriate contractual protections.

You may access, update, or request deletion of your information, and you can opt out of non-essential communications. Some records may be retained where required for legitimate business or legal purposes.

Questions about this policy can be directed to privacy@through-line.app. We will respond to reasonable requests in accordance with applicable law.